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Cancel a monthly plan

Sorry to see you go. No minimum term, no fee, and you don't need a reason.

Cancellation Form (Monthly Plans) · Switched On AI · ABN 48 372 445 638 · Version 1, October 2026

Use this form to cancel a monthly plan. There's no minimum term and no fee to cancel, and you don't have to give a reason.

You don't have to use this form. You can also cancel by:

  • emailing viri@switchedonai.com.au, or
  • texting 0485 049 399.

Just tell us your business name and which plan you want to cancel.

Boxes with a need filling in.

Your details

Which plans do you want to cancel?

Which plans do you want to cancel? (required)

When do you want it to end?

A cancellation takes effect at the end of the month you've already paid for. You won't be charged again after that.

When do you want it to end? (required)

Reason (optional)

You don't have to tell us, but it helps us get better.

What happens next

  1. We confirm your cancellation in writing within 2 business days.
  2. Your plan keeps running until the end of the month you've paid for (for yearly hosting, the year you've paid for). Then we switch it off and stop charging you.
  3. Your website stays yours. If you cancel the Looked after plan, your site stays online. Your hosting goes back to the normal $99 a year once your first 12 months of included hosting are up, or you can move your site (see "If you want to leave" in our Client Terms of Service).
  4. If your calls are forwarded to your AI receptionist, we'll help you switch your call forwarding back so calls come straight to you.
  5. If you'd like a copy of your data (contacts, messages, bookings), ask us within 30 days and we'll export it for you.
  6. We delete your data from the services you cancelled within 90 days.
  7. Your domain name stays yours. Cancelling a plan never affects your domain.

Sign

When you send this, I keep a record of your typed name, the date and time, your IP address and your device, along with the form you signed. That's your electronic signature.

If you haven't heard back from us within 2 business days, please call 0451 630 068.

Nothing in this form takes away your rights under the Australian Consumer Law. For the full rules on monthly plans, see "Monthly plans" in our Client Terms of Service at switchedonai.com.au/terms.