Win back past customers
- When
- You haven't cleaned for a customer in over a year.
- It does
- Sends them a friendly message to get back in touch, with a way to opt out.
- You see
- Their replies in your Inbox.
Cleaning
Carpet cleaners, the rush jobs and the regulars both looked after
Carpet cleaning is a mix of end of lease rushes and homeowners who book once and forget about you. We help with both, with an AI receptionist for the rush bookings and a friendly message when it's been a while.
What a day can look like.
- A tenant needing an end of lease clean before Friday's inspection.
- Red wine on a cream rug after a party.
- Customers asking how long the carpet takes to dry.
- Past customers you haven't heard from in over a year.
One automation, written for you.
An automation card like the ones in the app. When it runs, what it does, and where you'll see it.
Questions that matter most.
From the questions you answer in the app. A Yes tells us what to set up.
- AI Virtual Assistant
Do you want your receptionist to book jobs straight into your calendar?
Your AI receptionist books the job into your calendar while you're on the tools.
- AI Virtual Assistant
Do you want customers sent a reminder and a confirmation for their booking?
Customers get a confirmation when they book and a reminder text the day before.
- AI Virtual Assistant
If someone hangs up before they talk to anyone, do you want them sent a friendly text so they can reply?
A caller who hangs up early gets a text from your business, so they can reply.
- AI Automation
Do you want past customers reminded when their next service is due?
Past customers hear from you when their next service is due.
- AI Lead Gen
Do you want customers asked for a Google review after a job?
After a job, customers are asked once for a Google review, and you hear when a new one comes in.
- AI Automation
Do you want an "On my way" text sent to customers when you head to a job?
Tap On my way on a job and your customer gets a text.
The services behind those questions
Questions.
Can it answer how long carpets take to dry?
Yes, with your own answer. You tell us what you'd normally say and it says the same.
Can it fit in a rushed end of lease job?
It offers the times you've left open. If you'd like rush jobs to reach you, those calls can come straight through to your mobile.
How often do past customers hear from us?
Only when you choose, for example after a year with no booking. Each message has a way to opt out.
Others in this group
Want this set up for your business?
Tell us what's eating your week. We'll show you what we'd switch on, what it costs, and if we're not the right fit.