Retail and online

Florists, every order change written down in the Valentine's rush

Before Valentine's Day and Mother's Day the phone fills with changes, like a new card message, a different address or a later delivery. Your AI receptionist takes each change and texts it to you, so it isn't left on a sticky note under the buckets.

A florist wrapping a bunch of native flowers in paper on a workbench in a bright flower shop.

What a day can look like.

  • A Valentine's order where the card message needs changing.
  • Someone asking if you can deliver to a hospital today.
  • Funeral flowers needed by tomorrow morning.
  • Wedding enquiries with a mood board attached.

One automation, written for you.

An automation card like the ones in the app. When it runs, what it does, and where you'll see it.

Text you every order change

When
A customer rings to change the card message on a Valentine's order.
It does
Texts you a short summary of the change, with the order name and the new message.
You see
The change on your phone, and the whole call in the app.

Questions that matter most.

From the questions you answer in the app. A Yes tells us what to set up.

  • AI Virtual Assistant

    Do you want a text after every call with a short summary of what the caller needed?

    After each call, you get a text saying who rang and what they need.

  • AI Virtual Assistant

    If someone hangs up before they talk to anyone, do you want them sent a friendly text so they can reply?

    A caller who hangs up early gets a text from your business, so they can reply.

  • AI Automation

    Do you sell online and want order and stock alerts?

    You hear about new orders and low stock, and buyers hear when their order ships.

  • AI Automation

    Do you want your emails sorted and replies drafted for you?

    Enquiries in your email go into one list, with a reply written for you to check.

  • AI Lead Gen

    Do you want customers asked for a Google review after a job?

    After a job, customers are asked once for a Google review, and you hear when a new one comes in.

  • AI Virtual Assistant

    Do you want calls answered after hours too, telling people your hours and taking a message?

    When you're closed, your AI receptionist still answers, gives your hours and takes a message.

The services behind those questions

Questions.

Can it take new flower orders?

It can take the details, like the flowers, the budget, the address and the card message, and text them to you to confirm. Payment is still done your usual way.

What about funeral orders?

It takes the details gently and texts you straight away, so you can ring back and confirm the time.

We sell online too. Can we hear about orders?

Yes. You can get a text or email for each new online order, and buyers can hear when their order is on its way.

Others in this group

Want this set up for your business?

Tell us what's eating your week. We'll show you what we'd switch on, what it costs, and if we're not the right fit.