Keep buyers up to date on orders
- When
- An order is packed, shipped or ready to collect.
- It does
- Tells the buyer by text or email, so they don't have to ask.
- You see
- Each update in your shop's order history.
Retail and online
Online stores, buyers kept up to date on their orders
An online store brings a steady stream of emails asking where an order is. Buyers hear when their order is packed and shipped, you hear about new orders and low stock, and customer emails get a reply drafted for you to check.
What a day can look like.
- A buyer asking where their parcel is.
- A wrong size that needs swapping.
- A new order at midnight you'd like to know about.
- Stock running low on the thing that just sold well.
One automation, written for you.
An automation card like the ones in the app. When it runs, what it does, and where you'll see it.
Questions that matter most.
From the questions you answer in the app. A Yes tells us what to set up.
- AI Automation
Do you sell online and want order and stock alerts?
You hear about new orders and low stock, and buyers hear when their order ships.
- AI Automation
Do you want your emails sorted and replies drafted for you?
Enquiries in your email go into one list, with a reply written for you to check.
- AI Lead Gen
Do you want customers asked for a Google review after a job?
After a job, customers are asked once for a Google review, and you hear when a new one comes in.
- AI Automation
Do you want your receipts and bills added to your bookkeeping?
Snap or forward receipts and bills, and the details are filled in and copied to your books.
- AI Automation
Do you want a weekly email with your money and jobs at a glance?
Once a week you get an email with what's been paid, what's owed and how the week went.
The services behind those questions
Questions.
Which store platforms does this work with?
Order and stock alerts work with Shopify, Square or WooCommerce, and shipping updates with Shopify, Square, Australia Post or Sendle.
Do email replies go out on their own?
No. Each reply waits for you to check it, change it and send it.
Do I need a phone receptionist for an online store?
Maybe not. If hardly anyone rings, the order alerts and email drafts may be all you need, and we'll say so on the video call.
Others in this group
Want this set up for your business?
Tell us what's eating your week. We'll show you what we'd switch on, what it costs, and if we're not the right fit.