Draft replies to Google reviews
- When
- A new Google review comes in, glowing or grumpy.
- It does
- Writes a reply in your voice for you to check before it goes up.
- You see
- The reply on the Reviews page, ready to approve or change.
Food and hospitality
Cafes, review replies written while you're on the coffee machine
Cafe customers read Google reviews, and replying to them is the job nobody has time for. A reply is written for each new review for you to check, and calls during the rush are answered for you.
What a day can look like.
- Callers asking if the kitchen is still open.
- A group of twelve wanting a table on Sunday.
- New Google reviews, good and bad, waiting for a reply.
- Supplier invoices for milk, beans and bread.
One automation, written for you.
An automation card like the ones in the app. When it runs, what it does, and where you'll see it.
Questions that matter most.
From the questions you answer in the app. A Yes tells us what to set up.
- AI Lead Gen
Do you want replies to your Google reviews written for you to check?
A reply is written for each new Google review, and nothing goes up until you OK it.
- AI Lead Gen
Do you want customers asked for a Google review after a job?
After a job, customers are asked once for a Google review, and you hear when a new one comes in.
- AI Virtual Assistant
Do you want a text after every call with a short summary of what the caller needed?
After each call, you get a text saying who rang and what they need.
- AI Virtual Assistant
Do you want calls answered after hours too, telling people your hours and taking a message?
When you're closed, your AI receptionist still answers, gives your hours and takes a message.
- AI Automation
Do you want your receipts and bills added to your bookkeeping?
Snap or forward receipts and bills, and the details are filled in and copied to your books.
- AI Automation
Do you want your bank lines sorted into the right categories for you?
Each line of your bank statement gets a suggested category for you to check.
The services behind those questions
Questions.
Will it reply to bad reviews without me?
No. Every reply waits for your OK. With a tricky review, you can change the words or write your own.
Can it answer menu questions?
It answers from the information you give us, like hours, dietary options and whether you take bookings. If it's not sure, it takes a message.
Can you help with supplier invoices?
Forward them or snap them, and the details are filled in for you to check, then copied to Xero or MYOB.
Others in this group
Want this set up for your business?
Tell us what's eating your week. We'll show you what we'd switch on, what it costs, and if we're not the right fit.