Trades and home services

Air conditioning, the first hot week handled

The first hot week of the year can bury you in calls from people whose system just stopped. Your AI receptionist answers each one, asks whether it's a split system or ducted, and books it in.

An air conditioning technician servicing a split system unit on the outside wall of a brick house.

What a day can look like.

  • A ducted system that stopped blowing cold on the hottest day so far.
  • Install quotes from people comparing brands and sizes.
  • Customers asking if you service a unit someone else put in.
  • Last summer's customers who'll want a service before the heat.

One automation, written for you.

An automation card like the ones in the app. When it runs, what it does, and where you'll see it.

Book breakdown calls during a heatwave

When
Someone rings because their system stopped working and you're up in a roof.
It does
Your AI receptionist says it's an AI, asks about the system and books a time into your calendar.
You see
The booking in the app with the type of system and the address.

Questions that matter most.

From the questions you answer in the app. A Yes tells us what to set up.

  • AI Virtual Assistant

    Do you want your receptionist to book jobs straight into your calendar?

    Your AI receptionist books the job into your calendar while you're on the tools.

  • AI Virtual Assistant

    Do you want a text after every call with a short summary of what the caller needed?

    After each call, you get a text saying who rang and what they need.

  • AI Virtual Assistant

    If someone hangs up before they talk to anyone, do you want them sent a friendly text so they can reply?

    A caller who hangs up early gets a text from your business, so they can reply.

  • AI Automation

    Do you want past customers reminded when their next service is due?

    Past customers hear from you when their next service is due.

  • AI Automation

    Do you want new jobs sent into ServiceM8, Simpro or Fergus?

    Bookings turn into jobs in ServiceM8, Simpro or Fergus, with the details filled in.

  • AI Automation

    Do you want an "On my way" text sent to customers when you head to a job?

    Tap On my way on a job and your customer gets a text.

The services behind those questions

Questions.

Can it ask the right questions about the system?

Yes. You tell us what you need to know, like split or ducted, the brand, and whether it's blowing warm air or not turning on, and it asks those.

Can past customers be reminded about a service?

Yes. Past customers can hear from you when their next service is due, and their replies land in your Inbox for you to book.

Do bookings go into our job app?

If you use ServiceM8, Simpro or Fergus, the jobs your receptionist books can be made there with the details filled in.

Want this set up for your business?

Tell us what's eating your week. We'll show you what we'd switch on, what it costs, and if we're not the right fit.