Trades and home services

Plumbers, the phone answered while you're under the house

Calls come in while your hands are wet and the water's off at the meter. Your AI receptionist picks up, says it's an AI, and sorts the burst pipe that can't wait from the dripping tap that can.

A plumber fitting a hot water system against the weatherboard wall of a Queenslander, a white ute behind.

What a day can look like.

  • A burst pipe at 9 pm with water still coming through the ceiling.
  • Hot water quotes from people ringing around for a price.
  • A blocked drain booked for Thursday, then moved to Friday.
  • Last month's invoices still waiting to be paid.

One automation, written for you.

An automation card like the ones in the app. When it runs, what it does, and where you'll see it.

Send booked jobs to your job app

When
Your AI receptionist books a blocked drain for Thursday morning.
It does
Makes the job in ServiceM8, Simpro or Fergus with the address and the problem filled in.
You see
The job in your job app, ready for whoever is on that day.

Questions that matter most.

From the questions you answer in the app. A Yes tells us what to set up.

  • AI Virtual Assistant

    Do you want urgent calls put through to your mobile?

    Calls that can't wait come straight through to your mobile.

  • AI Virtual Assistant

    Do you want calls answered after hours too, telling people your hours and taking a message?

    When you're closed, your AI receptionist still answers, gives your hours and takes a message.

  • AI Virtual Assistant

    Do you want your receptionist to book jobs straight into your calendar?

    Your AI receptionist books the job into your calendar while you're on the tools.

  • AI Automation

    Do you want new jobs sent into ServiceM8, Simpro or Fergus?

    Bookings turn into jobs in ServiceM8, Simpro or Fergus, with the details filled in.

  • AI Automation

    Do you want quotes followed up if the customer hasn't answered?

    If a customer hasn't answered a quote in 5 days, they get one friendly email.

  • AI Automation

    Do you want customers reminded about unpaid invoices?

    Customers get a polite reminder when an invoice is overdue, twice at most.

The services behind those questions

Questions.

Can it tell a real emergency from a dripping tap?

It asks the questions you give it, like whether water is running right now. Anything you've marked urgent comes straight through to your mobile, and the rest is booked in or taken as a message.

I already use ServiceM8. Does this replace it?

No. Jobs your receptionist books can go into ServiceM8, Simpro or Fergus with the details filled in, so you keep working the way you do now.

Will it give out prices over the phone?

On the Growth and Pro plans it can give the prices you approve. If you'd rather not price a hot water system sight unseen, it takes the details and books a time for you to have a look.

What happens to the calls that come in at night?

It answers, tells the caller your hours and takes a message. If you want after-hours emergencies to reach you, those come through and the rest wait for the morning.

Want this set up for your business?

Tell us what's eating your week. We'll show you what we'd switch on, what it costs, and if we're not the right fit.