Reply to Facebook solar enquiries
- When
- Someone fills in your Facebook enquiry form about panels or a battery.
- It does
- Sends them a friendly reply and saves their details.
- You see
- The enquiry in your Inbox with their details.
Solar enquiries come from all over, especially Facebook forms, and people often ask a few installers at once. A friendly reply goes out to each one, and the people who go quiet hear from you once more.
An automation card like the ones in the app. When it runs, what it does, and where you'll see it.
From the questions you answer in the app. A Yes tells us what to set up.
Do you want replies drafted for website and Facebook enquiries, for you to check and send?
A reply is written for each enquiry, and nothing goes until you check it.
Do you want a text or email the moment a new enquiry comes in?
You hear about a new enquiry straight away, by text or email.
Do you want people who asked about a job but went quiet followed up?
People who asked about a job and went quiet get one friendly follow-up.
Do you want a text after every call with a short summary of what the caller needed?
After each call, you get a text saying who rang and what they need.
Do you want job photos saved to Google Drive or Dropbox?
Photos you add to a job are copied to your own Google Drive or Dropbox.
Do you want quotes followed up if the customer hasn't answered?
If a customer hasn't answered a quote in 5 days, they get one friendly email.
Not unless you've written and approved what it says. Those answers depend on the home, so by default it takes the question and you answer it.
The person gets a friendly reply from your business and their details are saved in your Inbox, so you can ring them when you're down off the roof.
Yes. Photos added to a job are copied to a folder in your Google Drive or Dropbox, so the switchboard and roof shots stay with the quote.
Tell us what's eating your week. We'll show you what we'd switch on, what it costs, and if we're not the right fit.