Trades and home services

Removalists, quote calls answered while you're carrying the fridge

Moves bunch up around the end of the month and the school holidays, and every customer wants to know the plan. We set up an AI receptionist for the quote calls, and confirmations that tell each customer when, where and what to have ready.

Two removalists carrying a wrapped couch up the ramp of a moving truck on a suburban street.

What a day can look like.

  • A three-bedroom move quote while you're carrying a fridge down the stairs.
  • Customers asking if you supply boxes and wrap.
  • A building manager asking which time you've booked the goods lift.
  • People who got your quote and went quiet.
  • A moving day that shifts when a settlement date moves.

One automation, written for you.

An automation card like the ones in the app. When it runs, what it does, and where you'll see it.

Confirm moving day details

When
A customer books their move.
It does
Sends them the date, the start time and anything to have ready, like parking for the truck.
You see
The booking in Jobs, and their reply in your Inbox if anything changes.

Questions that matter most.

From the questions you answer in the app. A Yes tells us what to set up.

  • AI Virtual Assistant

    Do you want your receptionist to book jobs straight into your calendar?

    Your AI receptionist books the job into your calendar while you're on the tools.

  • AI Virtual Assistant

    Do you want customers sent a reminder and a confirmation for their booking?

    Customers get a confirmation when they book and a reminder text the day before.

  • AI Virtual Assistant

    Do you want a text after every call with a short summary of what the caller needed?

    After each call, you get a text saying who rang and what they need.

  • AI Automation

    Do you want quotes followed up if the customer hasn't answered?

    If a customer hasn't answered a quote in 5 days, they get one friendly email.

  • AI Lead Gen

    Do you want people who asked about a job but went quiet followed up?

    People who asked about a job and went quiet get one friendly follow-up.

  • AI Lead Gen

    Do you want customers asked for a Google review after a job?

    After a job, customers are asked once for a Google review, and you hear when a new one comes in.

The services behind those questions

Questions.

Can it quote a move over the phone?

On the Growth and Pro plans it can give prices you've approved, like an hourly rate. For anything bigger, it takes the details and you send a quote.

What should the confirmation say?

Whatever helps your crew on the day, like parking, stairs, lifts and what needs packing first. We write it with you.

Can customers be asked for a review after the move?

Yes, once, after the job is done. Nothing is offered for the review, and you hear when a new one comes in.

Want this set up for your business?

Tell us what's eating your week. We'll show you what we'd switch on, what it costs, and if we're not the right fit.